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BG813133815 25/04/2021
the tv box does not work, it freezes and does nothing, I have restarted it many times and it does not leave the first screen, it does not answer with a mouse or remote control. Order No.98443790 Unfortunately, my previous complaint received an email from you but it went to the spam folder. The product’s shipping label and SKU bar code, which stick on the package of the parcel and the product protecting bag I don't have it. When I received the product, I only kept the box that you can see in the photo. The product does not work correctly, I have already been able to enter the menu but it remains frozen. I want to send it back, I am very unhappy with your service after sale If a person claims for a totally new product that does not work from the first moment of receiving it, it is because it is really damaged from the factory. You have all my data and all the data of the product that I have bought and you have sent me. My previous shopping experience with you was perfect, but this time your service is terrible. I hope you tell me where I send it back, I want the same new and working product or the money back
H96 Mini V8 RK3228A DDR3 2 ГБ оперативной памяти eMMC 16 ГБ встроенной памяти Android 10.0 4K HD ТВ-приставка Поддержка управления TikTok TV 2.4G Wifi Уровень защиты Widewine Level1 HEVC H.265 VP9 Видеодекодирование
US$44.99 US$54.99
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