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Remco 12/06/2020
The printer arrived almost a week later than Banggood had said it would. It was packed in a sturdy box which had sustained some shipping damage. Luckily the foam inside the box had done its job and the printer was undamaged. What was a bit disappointing was that the AU warehouse had put the address label on the underside of the box which meant that the printer ended up being shipped upside down. Again, thanks to the good packaging design by Artillery, there was no damage to the printer from this. It does point to some carelessness in the AU warehouse and it should be something that Banggood should improve on. Another negative point with the Banggood purchase process was that Banggood charged me NZ GST on this sale when the NZ Customes website (https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator/) clearly indicates that GST does NOT have to be paid on a 3D printer where the total cost of the printer and shipping is less than NZ$1000. So I think Banggood owes me a refund of the GST they charged me! So far as the printer goes; it is a bit of a mixed review. There are some good things and some bad things. The major fault is that the heated build surface does not heat evenly and is at least 10 degrees colder than what the setting in the printer is set to. That makes me wonder about the nozzle temperature as well but it is not so easily measured as the build surface. There is a distinct cold spot on the build surface at the left front and it may be that the heating element is not working properly. There were places where the insulation material under the build surface was not properly stuck to the build surface. This certainly doesn't help with getting an even build surface temperature. This points to a lack of quality control at Artillery even though there were a couple of QC stickers on the printer. As a temporary work around I move the print to a part of the build surface where the temperature is more even but I shouldn't have to do that.
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