Banggood Dear Customer, Thank you for choosing Banggood and sorry for your any inconvenience with the product. There is an instruction about how to use the product on the product page, you could kindly check for it. If you have any suggestions or require our assistance, please do not hesitate to contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111Mobile: https://m.banggood.com/contact_us.html. We are glad to help you to solve the problem and give you a proper solution as soon as possible. Thanks for your kindly understanding. Best regards, Banggood Team

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kramarinabang After a month of using, definitely it is obvious that the device occasionally looses WIFI connection with router, as this is not my only cloud device from Tuya, and while other devices don't show the same issue, it is obvious that the producer should find out what is happening. Fortunately, the device autonomously, after a period of time connects so in most cases it is not an issue, but if the operation is needed in off-line period, the user should go and switch manually on the switch. The operation is correct in manual, even the position is shown correctly in the Smart Life after the connection is restored.

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