Banggood Dear Gyuri,Thank you for your feedback and we are really sorry for all the inconvenienced caused during your shopping and looking forward to solve your problem.We have already received your feedback for the order. We would like to try our best to provide you the best solutions. For this reason, if your questions have not been solved yet, please do not hesitate to contact us via the link: https://www.banggood.com/es/Contact-Us_hi111 and provide more details about your question so that we can confirm the case as soon as possible and solve it efficiently.And we will reply and offer you the best solutions after receiving your email within 24-48 hours.Best regards,Banggood Team

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Gyuri Thank you for your caring comments :) I was able to install the plugs with the following procedure. This is especially crucial, so it would be best, if you write it to the description of the item.1) You will not be able to install the plug successfully if you have a simultenous 2,4 and 5 GHz band WiFi router.2) Switch off the 5 GHz band, if it is switched on.3) Install the plug as written in the manual.4) You can switch on the 5 GHz band after the successful installation.I did it so, and my plugs are working fine. Already oreded a third one too :)Cheers,Gyuri

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