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VirginiaJim 2020-03-04 02:02:14
I ordered my Bakeey L18 USB plug charging heart rate ... watch on Jan 22, 2020, and received it on Feb 7, 2020. Though I struggled a bit to understand its functions and how the wrist band attached, by consulting the advertisement, I was able to find most of the information needed to get it working. Generally, I have been very pleased with its functions, particularly the heart rate, blood pressure, and oxygen saturation readings, though I wish the time display did not keep cycling back to the 24 hour option unpredictably. Unfortunately, last week, after only about 3 weeks of use, the little silver nub (clasp) used to anchor the wristband in place, broke, making the watch unusable since this is a custom watchband that must fit the charging contacts. At first I assumed this anchor nub was a metal piece, but it appears to be silver colored plastic. This is a design flaw that will greatly displease future customers if it is not remedied soon. Please send me another watchband for this defective product. Note photo with broken clasp attached. Thanks. Jim Eastep
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  • Banggood Dear VirginiaJim,Thank you for your feedback and we are really sorry for all the inconvenienced caused during your shopping and looking forward to solve your problem.We have already received your feedback for the order. We would like to try our best to provide you the best solutions. For this reason, if your questions have not been solved yet, please do not hesitate to contact us via the link: https://www.banggood.com/es/Contact-Us_hi111 and provide more details about your question so that we can confirm the case as soon as possible and solve it efficiently.And we will reply and offer you the best solutions after receiving your email within 24-48 hours.Best regards,Banggood Team

    2020-12-04 00:17:47
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